Return & Shipping Policy
Return Policy:
Lissymoco always endeavors to provide you with the best purchasing experience possible. However in case of any queries regarding your purchase, please go through our Return & Exchange Policy: -
- All the products i.e. Hair Oil, Hair Shampoo, Hair Conditioner, Hair Mask, Face Wash and Air Fresheners are eligible for return and replacement only if damaged or broken during the transit, not after delivery of products.
- Images of faulty/damaged products are mandatory so that we can review and process the return or exchange smoothly.
Note: All refunds will only be processed if the query is raised within 48 hours of delivery.
Shipping Policy:
All the purchases are shipped from our warehouse by reputed courier agencies. Normally the order will get delivered within 2-3 working days between Monday to Saturday, there might be a delay in delivery depending upon the delivery location, if the delivery location is in some interiors or difficult coverage area then the delivery of the order might take 3-7 days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays.
Currently, we are providing FREE SHIPPING all over India.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. We take no responsibility for goods signed by an alternative person.
We are not responsible for damage after delivery. All claims for shortages or damages must be reported to customer service through email at care@vrisasales.com within 48 hours of delivery. We follow a no returns, no refunds policy, once your order is confirmed.
